STANDARD PRODUCT LIMITED WARRANTY
Scott-Clark, Inc. ("SC") warrants that for a period of sixty (60) months from the date of shipment from SC, the Mobile Computing Cart frame will be free from defects in materials and workmanship under normal use. Lithium ion batteries are warranted for a minimum of two years from the date of shipment from SC, with additional periods depending on size and application. All other aspects of the SC product originating with SC shall be warranted for a period of one year from the date of shipment from SC. Third party electronic components, including computers, monitors, wireless transceivers and other items that are included or contained in the SC products are warranted by their respective manufacturers, only.
During the Warranty Period SC will, directly or through an SC service center, and at its discretion, address each customer claim, as follows:
- Repair the defective item upon return to SC freight prepaid or
- Use commercially reasonable shipping efforts to ship a replacement part within five (5) working days at no charge to Customer. At its option, SC may require the customer to return the defective part utilizing the packing material in which the replacement part was shipped.
- SC replacement parts used in service and repair will be new or equivalent to new. Replacement battery cells will be new.
- Prior to returning any material to SC, a Return Materials Authorization (RMA) number must be obtained from our Assistance Center at the number below. NA Ware will issue an RMA immediately upon determining the need for returns.
Limitations of Liability:
SC MAKES NO OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. If this product is defective during the warranty period, your exclusive remedy shall be repair or replacement of the SC product, or refund the purchase price, at SC's sole discretion. This Warranty does not apply to physical abuse (including liquid or food spillage), misuse, damage caused by electrical power surge, or operation or use in ways not recommended or authorized by the SC Operator Guide.
To the maximum extent allowed by law, SC will not be liable for any loss or damage arising from the use of this SC, whether direct, indirect, special, incidental or consequential to such use (including, without limitation, personal injury, loss of business profits, loss of business operations, loss of business information, or any other pecuniary loss, regardless of the legal theory asserted). In any case, the manufacturer's and suppliers' maximum exposure shall be limited to the original purchase price. Some states and countries do not allow the limitation of such damages, so this provision may not apply to you.
To determine if the product has a problem and needs to be returned to the factory, call the SC Assistance Center 1-830-693-1704 in the US from 8:30AM to 5:30 p.m. Central time, Monday through Friday, excluding holidays; or e-mail support@Scott-Clark.com. When calling the Assistance Center, be sure to have the following information available: Date Purchased, Part Number and Model, Serial Number and Problem.